Norwegian Prima CDC inspection score

The vessel could not provide documentation demonstrating effectiveness of the on-site disinfectant generator against human norovirus or an acceptable surrogate. (VSP 2025 Environmental Public Health Standards)

An exposed ventilation hood panel gasket with a sticky residue was located above the deep fryers. Food was actively being prepared and cooked in the deep fat fryers at time of inspection.

Two clean cutting boards were heavily scored. Three cutting boards were moderately to heavily soiled with day's old food residue. All the cutting boards were stored in the clean area of the galley.

Old food debris was along the front countertop seam near the entrance to the show galley. This area was cleaned immediately and the crew filled in the seam before the end of the inspection.

An open seam was around the soup kettle's technical compartment lid. This was corrected before the end of the inspection.

The power cord for the table mounted high-speed oven unit was resting on the countertop.

The aluminum wrap around the steam lines in the bain-marie unit technical compartment were in disrepair throughout several sections.

Two clean cutting boards were heavily scored. Three cutting boards were moderately to heavily soiled with day's old food residue. All the cutting boards were stored in the clean area of the galley.

The ice machine had an accumulation of black residue on the deflector panel. Corrective actions began immediately.

Old food debris was along the front countertop seam near the entrance to the show galley. This area was cleaned immediately and the crew filled in the seam before the end of the inspection.

Accumulation of an oily substance pooled in the grill's technical compartment. The grease chute pipe was actively leaking during the inspection. Crew were unaware as to when the leak started. The leaking pipe was repaired prior to the end of the inspection.

The crew male and female toilet room doors did not self-close. The door leading to the male and female toilet room was open. The toilet rooms were not actively being cleaned nor maintenance being performed at time of inspection.

The crew handwashing station did not have a sign stating 'wash hands often' or similar wording. The venue was not in operation at time of inspection.

Food debris accumulated on the deck underneath the combination oven. The venue was not in operation at the time of inspection and the area was previously cleaned.

An exposed ventilation hood panel gasket with a sticky residue was located above the deep fryers. Food was actively being prepared and cooked in the deep fat fryers at time of inspection.

Water dripped from beneath the undercounter refrigerator onto the deck and into the scupper drain in front of the entrance door.

A gap around the deckhead speaker over the drop off dirty side warewashing station created a difficult to clean surface.

The dispensing nozzle and food splash zone of the previously cleaned and sanitized coffee machine was soiled with a black residue.

A heavy accumulation of debris was on the deck throughout technical room for the wood fired pizza oven.

A gap around the light fixture to the deckhead ventilation hood created a difficult to clean surface.

A gap between the light fixture and the deckhead over the clean stored cups created a difficult to clean surface.

A large gap around the deckhead panels over the ice cream machine created a difficult to clean surface. The ice cream machine was not in operation.

The light intensity was less than 220 lux at the dispensing nozzle of the coffee machine near the handwashing station. The staff stated that the coffee machine is not currently working and they do not plan to fix it.

The light intensity behind and around the coffee machine measured less than 110 lux.

The light intensity was less than 220 lux at the dispensing nozzle of the coffee machine near the handwashing station. The staff stated that the coffee machine is not currently working and they do not plan to fix it.

One fly was around the crew side of the omelet station.

Two in-use opened alcohol bottles were stored on the dirty side of the warewashing station in the pantry. Crew acknowledged that the alcohol bottles were still in-use and inappropriately stored.

The countertop was rough and in disrepair around the dipper well, dump sink, and soda gun. This was corrected before the end of the inspection.

The sealant throughout the bar counter was damaged in multiple areas.

Old coffee debris of more than a day’s accumulation was on the dispensing nozzle of the previously cleaned and sanitized coffee machine. This was cleaned immediately.

Several boxes of food equipment and single-use articles (margarita cups, blender cups, disposable straws, bamboo knot picks, and electric glass steamers) were stored in an unfinished storage locker with an open deckhead and bulkheads that were not easily cleanable.

A small fly was seen on the crew side of the bar.

Condensate collected around the portside deckhead hatch. No food was impacted.

Condensate collected around the portside deckhead hatch. No food was impacted.

There were 7 soiled toys that had more than a day's worth of dust, debris, and glitter accumulation.

Three nonfood employees did not isolate after onset of AGE symptoms. *A nonfood employee had AGE symptom onset at 0745 on 26 October 2025 and reported to medical later that day at 1020. The employee worked while symptomatic from 0830 until 1000. *A nonfood employee had AGE symptom onset at 0500 on 6 December 2025 with seven episodes of diarrhea and reported to medical at 0814. They shared a bathroom with another crew member. *A nonfood employee had AGE symptom onset at 0005 on 14 October 2025 and reported to medical at 0930. They had a roommate.

Five backflow prevention devices were disinfected on October 2025 at 100 ppm for 2 hours.

The countertop behind the ice and water machine was soiled with more than a day's accumulation of dust. Additionally, the horizontal surface on top of the countertop's coving strip was soiled with dust.

The previously cleaned heat lamps above the hot plates had more than a day's accumulation of grease residue. The lamps were cleaned immediately and no food was impacted.

The horizontal surface of the microwave's support legs was soiled with more than a day's accumulation of food debris near the fasteners.

The juice machine housing above the dispensing nozzles was soiled with more than a day's accumulation of juice residue in the cracks near the fasteners.

A sticky residue was in the upper right corner of two large bulk coffee machines where the decorative wrap had peeled away.

The deck tile grout was recessed and in disrepair in front of the flat and grooved grills.

The edges of one cutting board, stored on a clean storage rack, were peeling which created easily removable shavings and potential food contamination.

The ice machine's evaporator panel cover was soiled with pink residue on the food contact surface.

The aerator in the bulk water dispenser was soiled with a brown residue.

The espresso machine was soiled with a dark residue above the dispensing nozzles. The area was not in operation and the machine had been previously cleaned and sanitized.

The deckhead light cover above the grills was cracked and soiled with grease residue.

Close contacts of symptomatic crew members were not consistently being followed up by medical staff until 48 hours after the ill members' acute gastroenteritis (AGE) symptoms began. Examples include: 1) A crew member had AGE symptom onset on 28 December 2024 at 1500; the close contact was last followed up on 30 December at 0900. 2) A crew member had AGE symptom onset on 18 December 2024 at 0830; the close contact was last followed up on 19 December at 0850. 3) A crew member had AGE symptom onset on 6 December 2024 at 0630; the close contact was last followed up on 7 December at 1100.

Per the AGE Surveillance Log, a crew member experienced AGE symptom onset at 0200 on 23 December 2024 and reported to medical at 0900 on 30 December. Staff indicated the date was a typo and that symptom onset began on 30 December, the crew member reported to medical the same day and was isolated in their cabin until they reported. Additionally, three of five crew members did not have crew positions specified on the most recent voyage's AGE Surveillance Log. Instead, a numerical code was listed including 1000090.0, 300327, and 320060. This was not consistent across all crew members; some crew positions were documented.

Several documented instances of identified passenger's vomit or fecal incidents had no documented follow up from medical to determine if the passenger met the definition of an acute gastroenteritis (AGE) case. The following examples include passengers that declined medical attention when offered by housekeeping/guest services staff, but were not followed up by medical: 1) A vomit incident in a known stateroom at 1825 on 1 January 2025. 2) A vomit incident from a known passenger at Los Lobos restaurant at 2158 on 31 December 2024. 3) A vomit incident in a known stateroom at 0410 on 1 January 2025. 4) A vomit incident in a known stateroom at 2340 on 25 December 2024. 5) A vomit incident in a known stateroom on 26 December 2024.

The safety sign indicated the pool was 113.2 cm (3.7 feet) deep. No depth markers were displayed at the pool. Crew measured the depth and confirmed that it was only 87 cm (2.85 feet) deep. Crew began correcting the sign.

The safety signs for both facilities indicated the maximum temperature was 100,4°F / 38°C. However, the Flotation Salt Pool water temperature measured 102°F and the Vitality Spa Pool measured 101°F at the time of inspection. The facilities were open. Additionally, the safety sign for the Vitality Spa Pool was not located at the entrance to the facility. Users may not pass by the sign from all access points into the facility.

There was no flotation device with an attached rope that reached 2/3 the maximum width of the pool at a prominent location. The pool was closed at the time of inspection. Crew reported that when the facility is open, a lifeguard with a flotation device is present; however, the length of the rope attached to this device was unknown.

The bather load was partially covered by a label; therefore, the bather load number on the safety sign was not clear.

An excessive accumulation of ice was on one ice cream container's lid. Staff immediately disposed of the ice cream. No source of a leak could be found.

The light intensity near the condenser measured less than 110 lux. A light was installed before the end of the inspection.

The Routine Cleaning and Disinfection Procedures stated one product was used for general cleaning and sanitizing in OPRP Code Green and Code Red conditions. Another product was used in specific situations with the approval from Corporate or in cases where 1000 ppm chlorine was needed but could not be used. However, housekeeping staff explained they no longer maintain any of these products on board. Instead, they use 200 ppm hypochlorous acid for one to five minutes which was not included as part of the OPRP or the routine cleaning and disinfection procedures.

The periodic active monitoring records stated weekly inspections typically occurred 0700 - 1100 hours each week during November and December 2024. The only night inspections occurred in the garbage and incinerator areas. Staff stated the active monitoring records were inspections completed by the environmental staff and crew conducted internal inspections of their area which occurred during the night; however, there was no documentation for those inspections.

During November 2024, only three potable water samples were analyzed for the presence of E. coli. Two samples were collected from deck 12 and one from deck 4. The other samples collected that month were from an ice machine, pool tubs, bunkering lines, and potable water tanks.