Holland America Line · CDC inspection record

Rotterdam CDC inspection score

Latest score, full inspection history and the violations CDC inspectors found on Rotterdam.

  • Source: CDC public records
  • Data checked on October 31, 2026
  • Pass mark: 86 out of 100
  • Independent site, not the CDC
Holland America LineInspected March 16, 2026

Latest CDC sanitation score

Passed

Rotterdam scored 99 out of 100 in its latest CDC Vessel Sanitation Program inspection, on March 16, 2026. It passed: ships pass with 86 or more.

−1 vs previous inspection (100, Oct 26, 2025)
97.0average of the last 5 inspections
91lowest score (October 2023)
6inspections since 2023
0failed inspections

Inspection history of Rotterdam

Every CDC inspection score on record for Rotterdam: 6 inspections from March 8, 2023 to March 16, 2026, 2 perfect scores of 100 and no failed inspections.

7580859095100Fail zone: 85 or lower2023202420252026Mar 8, 2023: 100Oct 22, 2023: 91Apr 7, 2024: 98Nov 17, 2024: 97Oct 26, 2025: 100Mar 16, 2026: 997580859095100Fail zone: 85 or lower2023202420252026Mar 8, 2023: 100Oct 22, 2023: 91Apr 7, 2024: 98Nov 17, 2024: 97Oct 26, 2025: 100Mar 16, 2026: 99

All scores

Inspection dateResultReportScore
March 16, 2026Passedfindings below99
October 26, 2025Passedfindings below100
November 17, 2024Passedfindings below97
April 7, 2024Passed98
October 22, 2023Passed91
March 8, 2023Passed100

What the inspectors found

The full findings of the last 3 inspections, as written in the CDC reports. Each finding refers to an item of the CDC’s Vessel Sanitation Program standards; points are deducted by item, for a single significant violation or for a pattern of similar ones (CDC FAQ).

March 16, 2026

99Passed

21 findings · 1 point deducted

Points deducted (100 − 1 = 99):

  • −1 ptItem 33: Decks / bulkheads / deckheads construction, repair, clean

All 21 findings the inspectors wrote down, grouped by area of the ship. Findings with a red edge belong to an item that lost points; the others were noted without a deduction.

Galleys (kitchens)8 findings

  • Item 21Deck 3 - Soup Station

    Water leaked from the larger soup kettle's technical compartment into the deck scupper drain. The source of the leak was identified as coming from the water line. This was corrected before the end of the inspection.

  • Item 27Deck 2 - Pastry

    More than a day's worth of dust was in the exhaust hood overhang. This was cleaned immediately.

  • Item 33Deck 2 - Braising Station

    Water dripped steadily from the deckhead hatch next to the high fog system and landed on the deck.

  • Item 33Passenger Other Deck 9 - Dive-In

    A heavy accumulation of grease was observed on the deck beneath the deep fat fryers. This was cleaned prior to the conclusion of the inspection.

  • Item 33Deck 3 - Hot Service Line

    Water was dripping from the deckhead light fixtures onto a stainless steel service line above the bain marie, as well as from an adjacent fixture. This was corrected during the inspection.

  • Item 33Deck 9 - Lido Cold Galley - Walk-In Refrigerator 9.2.03

    Water was inside one of the deckhead light fixtures. This was immediately cleaned.

  • Item 33Deck 3 - Soup Station

    Water was inside the deckhead light fixture above the utility sink closest to the combination ovens . This was cleaned before the end of the inspection.

  • Item 34Deck 3 - Soup Station

    Water leaked from the larger soup kettle's technical compartment water line. This was corrected before the end of the inspection.

Food storage (provisions)4 findings

  • Item 19Deck A - Freezer 4

    A significant accumulation of ice was on the surface of a cardboard box of frozen food located beneath a deckhead panel juncture where frozen condensate was forming.

  • Item 33Deck A - Dairy

    Water was inside the back left deckhead light fixture. This was cleaned immediately.

  • Item 33Deck A - Freezer Pantry A.1.14

    Ice buildup was at the corner of the deckhead hatch near the entrance. No food was impacted.

  • Item 33Deck A - Freezer 4

    A buildup of frozen condensate was on the deckhead panel juncture in between the second and third condensing units.

Bars1 finding

  • Item 33Deck 3 - Casino

    Water bubbled between deck tiles near the swing door to the employee side of the bar (passenger side). A work order was submitted on 10 March 2026.

Housekeeping2 findings

  • Item 10Heated Jetted Tubs

    Free chlorine levels measured during the active disinfection procedure of the indoor heated jetted tub were approximately 50 ppm, as indicated by both crew and inspector test strips. Staff reported that disinfection is conducted at a concentration of 100 ppm for a minimum of 6 minutes. The measured concentration was below the stated protocol at the time of observation; however, chlorine levels were increased prior to the inspector departing the area.

  • Item 41AGE Cabin Cleaning Log

    The cabin cleaning log did not clearly document when or if crew staterooms were cleaned and disinfected. Specifically, the disinfection date for the crew member’s original cabin following relocation was not recorded. Although the log included cleaning dates and the relocated cabin number, it did not specify whether the “daily cleaning” entries applied to the original or relocated cabin, resulting in unclear and unverifiable records.

Buffets1 finding

  • Item 21Deck 9 - Lido Market - Homestead Show Galley

    The grout around the hot plates was missing or in disrepair This was corrected before the end of the inspection.

Children’s areas1 finding

  • Item 42Club HAL

    The water faucet at the child handwashing sink outside of the restroom in the 3-6 year old room was missing. Staff reported this was being worked on and will be installed sometime later in the day.

Food safety, general1 finding

  • Item 39Flies

    Flies were in the following food-service areas: Deck 9 - Galley Pantry - One fly in the area. Deck 9 - Roasting Pan Starboard Side - One fly in the area. Deck 2 - Main Galley - One fly near the door to walk-in refrigerator #27 Deck 2 - Main Galley Room Service - One fly in the area. Deck 2 - Main Galley Ice Machines - One fly in between the ice machines. Deck B - Bakery - One fly in the area.

Drinking water1 finding

  • Item 08Refrigerant Lines in Technical Areas

    The striping on multiple chilled water lines in several technical areas was incorrect due to fading of the white section in the blue/white/blue marking. The faded white section appeared transparent, causing the lines to resemble blue/gray/blue striping, which represents a different designation. This condition was observed in the recycling center and AC fan rooms 11.3 and 11.4. A similar deficiency was noted during the previous inspection in October 2025.

Pools, hot tubs and water play areas1 finding

  • Item 10RWF Equipment Room - Mid Ship

    The analyzer for the mid ship starboard whirlpool was not accurate to within 0.2 ppm. Manual tests by staff and the inspector measured 7.07 and 7.03 while the analyzer displayed 7.38 ppm at the time of the measurements.

Ventilation1 finding

  • Item 43AC Room 11.4.1

    An accumulation of brown, fuzzy deposits was observed coating multiple sections of the black water droplet separator fins, indicating inadequate cleaning and maintenance.

October 26, 2025

100Passed

40 findings · 0 points deducted

No points deducted.

Show all 40 findings

All 40 findings the inspectors wrote down, grouped by area of the ship. Findings with a red edge belong to an item that lost points; the others were noted without a deduction.

Galleys (kitchens)19 findings

  • Item 16Deck 9

    Five trays of romesco sandwiches prepared on 25 October 2025 did not retain the date marking of the roast beef that was cooked on 24 October 2025. Additionally, five trays of chicken salad sandwiches prepared on 25 October 2025 did not retain the date marking of the chicken that was cooked on 24 October 2025. The date written on these trays was 25 October 2025.

  • Item 20Deck 3 - Wine Bar

    The ice machine's evaporator coating peeled off and collected in the recirculating ice bath before the water filter.

  • Item 21Deck 10 - New York Deli

    Sealant was missing near undercounter refrigerator #10.25A's door handle, which created a difficult to clean seam.

  • Item 22Deck 9 - Dive-In

    The rack-type warewash machine had been out of order since 5 October 2025. Parts were expected on 7 November 2025.

  • Item 22Deck 3 - Potwash

    Crew used sanitizing test strips with an expiration date of '050125.' Crew immediately replaced the test strips.

  • Item 22Deck 2 - Potwash

    Excessive soiled water accumulated in the front-loading potwash basin after the machine drained. The blue basket handle was mostly submerged. Crew began corrective action.

  • Item 26Deck 3 - Hot Galley

    Excessive, old food debris soiled the two tilting kettle spouts. Crew last used the machines the night prior to inspection.

  • Item 26Deck 9 - Dishwash

    Multiple coffee pots on the clean storage rack were soiled on the inside with coffee residue that was removed with the inspector's alcohol wipe.

  • Item 27Deck 10 - New York Deli

    Food residue accumulated in the seam near undercounter refrigerator #10.25A's door handle where sealant was missing.

  • Item 30Deck 2 - Female Toilet Room

    Soiled, standing liquid collected on the deck. The main galley was in operation at the time. Crew began cleaning the area.

  • Item 30Deck 2 - Male Urinal Room

    Soiled, standing liquid collected on the deck. A strong ammonia odor filled the room.

  • Item 30Deck 2 - Female Toilet Room

    The room did not have a supply of toilet paper. The main galley was in operation at the time.

  • Item 33Deck 2 - Hot Galley

    Liquid dripped from the deckhead onto the deck below. The source of liquid was unknown. The dripping liquid did not impact food.

  • Item 33Deck 9

    The bulkhead panels to the left of the deep fat fryer were separating, which created an open seam.

  • Item 36Deck 9 - Canaletto

    The light intensity in front of the bulk milk dispenser measured less than 220 lux. Additionally, light intensity measured less than 110 lux on the left side of the bulk milk dispenser.

  • Item 37Deck 3 - Dishwash

    An exceptionally strong, foul odor filled the area near the biodigester and soiled end of the dishwash machine.

  • Item 37Deck 2 - Male Urinal Room

    Soiled, standing liquid collected on the deck. A strong ammonia odor filled the room.

  • Item 37Deck 2 - Female Toilet Room

    A strong ammonia odor filled the room and soiled, standing liquid collected on the deck. The main galley was in operation at the time. Crew began cleaning the area.

  • Item 39Deck 2 - Dishwash

    Two small flies were near the biodigester. Crew immediately contacted the pest management crew.

Buffets7 findings

  • Item 26Deck 9 - Lido Market Beverage Station Sweet Spot

    The hot water dispensing spout was soiled with more than a day's accumulation of dark brown residue in the food splash area.

  • Item 27Deck 9 - Lido Market Starboard Healthy Corner

    The heat exhaust vent on the right side of the ice cream machine was soiled on the inside with a sticky residue.

  • Item 27Deck A - Crew Mess

    At least 10 plates set out for service were soiled with food and other debris on the nonfood-contact surfaces. Crew immediately removed the plates to be recleaned and sanitized.

  • Item 30Deck 9 - Lido Market Portside Sweet Spot

    The crew handwashing facility was missing paper towels. The area was in operation.

  • Item 33Deck A - Staff Mess Former PO Bar

    The deck under the dishwash machine was soiled with greater than a day's accumulation of soil and debris. Crew stated the bar and dishwash machine are no longer used and the area will be re-purposed during the April 2026 dry dock.

  • Item 36Deck 9 - Lido Market Starboard Healthy Corner

    The light intensity measured less than 220 lux at the preparation counter near the utility sink.

  • Item 38Deck A - Staff Mess Former PO Bar

    The deck under the dishwash machine was soiled with greater than a day's accumulation of soil and debris. The unit is no longer used for the operation. Cereal was stored on the countertop above the unit. Crew stated the dishwash machine will be removed and the bar area re-purposed during the April 2026 dry dock.

Drinking water5 findings

  • Item 06Legionella Testing

    The Legionella sampling for the last 6 months did not include any salon and pedicure device as required in the 2025 VSP Environmental Health Standards.

  • Item 08Technical Areas - Engine and Ventilation Areas

    The striping on multiple chilled water lines was incorrect, as the 'white' section of the blue/white/blue striping had faded or become transparent. Multiple lines were now blue/gray/blue and blue/brown/blue.

  • Item 08Deck A - Engine Room - Evaporator Units 1 and 2

    Distillate-only water lines directed to the technical water tanks were striped blue/gray/blue without a 'Technical Water Only' designation.

  • Item 08Deck A - Recycling Room

    Multiple potable water lines were not striped blue/green/blue or blue designating them as potable water only.

  • Item 08Deck A - Recycling Room

    The backflow prevention devices for biodigesters A2 and A3 were in disrepair with blocked atmospheric vents.

Bars3 findings

  • Item 27Deck 3 - Grand Dutch Cafe

    The countertop under the glass engraving machine was soiled with greater than a day's accumulation of debris.

  • Item 31Deck 3 - Grand Dutch Cafe

    Two bottles of engraving gel were stored on the back countertop along with the beer glass engraving machine. It was unknown if the gel is safe for food-contact surfaces. The machine and gel were not in use at the time.

  • Item 38Deck 3 - Grand Dutch Cafe

    Two bottles of engraving gel were stored on the back countertop along with the beer glass engraving machine. The machine and gel were not in use at the time.

Other areas2 findings

  • Item 21Deck 9 - Cushion Store L.9.1.0

    A hot plate with a cracked heating surface and five rectangular trays with chipped corners were stored in this room.

  • Item 28Deck 9 - Cushion Store L.9.1.0

    A stack of previously cleaned and sanitized large pans with handles on both sides was stored on top of a trolley, with the top pan uncovered and not inverted.

Children’s areas1 finding

  • Item 42Deck 10 - Club HAL Outdoor Area

    Soiled, standing water collected in the green flower table. Crew explained they do not bring children out to this area and the area is unused.

Housekeeping1 finding

  • Item 10Deck 7 - Heated Jetted Tubs

    The two heated jetted tubs did not have a safety sign at the tub entrance advising users that using heated jetted tubs without the use of automated halogen and pH control may increase the risk of respiratory infections. (VSP 2025 Environmental Public Health Standards)

Medical center1 finding

  • Item 02Acute Gastroenteritis (AGE) Log

    The AGE log did not contain a 'Comments' column as required by the new 2025 Environmental Public Health Standards.

Food storage (provisions)1 finding

  • Item 19Decks A and B

    Rain compromised the integrity of several pallets of boxes containing provisions during the provisioning process. Boxes exposed on the top and sides were wet and damaged from the rain. - Deck A Dairy Store: Rain weakened several cardboard boxes of eggs, and due to this the stacked boxes of eggs on the pallet were significantly leaning towards one side. It was not clear if any eggs cracked or leaked on the deck. - Deck B Fruit and Vegetable Store: Several pallets of boxes containing exposed fruits and vegetables including kiwi, potatoes, melons, lemon, asparagus, watermelon, mushrooms, cucumber, squash, and cabbage were wet and damaged. At the time of inspection, most crew in the area were responding to a ship-wide drill.

November 17, 2024

97Passed

43 findings · 3 points deducted

Points deducted (100 − 3 = 97):

  • −1 ptItem 21: Nonfood-contact surfaces designed, constructed, maintained, installed, located
  • −1 ptItem 30: Hand cleanser, sanitary towels, waste receptacles, handwash signs; maintenance
  • −1 ptItem 36: Lighting provided, shielded
Show all 43 findings

All 43 findings the inspectors wrote down, grouped by area of the ship. Findings with a red edge belong to an item that lost points; the others were noted without a deduction.

Galleys (kitchens)25 findings

  • Item 16Deck 2 Room Service

    Cut tomato with a temperature of 69°F was on a cutting block. The area was unattended. Staff stated that the tomato was recently cut and was going to be placed on time control.

  • Item 20Deck 10 - Tamarind

    The upright refrigerator #10.16 was out of service.

  • Item 20Deck 9 - Preparation Area

    The drinking fountain hands-free mechanism was out of order.

  • Item 20Deck 9 - Rise Bakery

    The undercounter refrigerator #9.45 was out of order.

  • Item 20Deck 9 - Dive In

    The undercounter refrigerator #9.50 was out of service.

  • Item 21Deck 9 - Potwash

    The metal bins used for paper and plastic had difficult to clean features and were corroded.

  • Item 21Deck A - Potwash

    The metal bins used for paper and plastic had difficult to clean features and were corroded.

  • Item 21Deck 2

    The drinking fountain had a difficult to clean opening by the spout.

  • Item 21Deck 2 -Hot Line

    The metal bins used for paper and plastic had difficult to clean features and were corroded.

  • Item 22Deck 3 - Potwash

    Water was leaking from underneath the in-use potwash machine and was pooling on the deck. Corrections started immediately.

  • Item 22Deck 2 -Dishwash

    One of the final rinse nozzles of the in-use rack-type warewash machine was blocked. This was corrected.

  • Item 28Deck 3 - Dry Store L.3.2.02

    An aluminum pie shell was on the heavily soiled deck.

  • Item 29Deck 2 - Garde Manger

    The center handwashing station was blocked by a trolley. This was corrected.

  • Item 30Deck 2 - Aft Toilet Room

    The aft men's toilet room had an out of service tag. There was another men's toilet room in the galley.

  • Item 30Deck 3 - Women Toilet Room

    The toilet bowl was overflowing and toilet water was all over the deck. Corrections started immediately.

  • Item 33Deck 3 - Dishwash

    There was one broken deck tile and missing grout by the soiled end of the flight-type warewash machine.

  • Item 33Deck 3 - Dry Store L.3.2.02

    The deck was heavily soiled with more than a day's accumulation of debris.

  • Item 35Deck 3 - Potwash

    Water was leaking from underneath the in-use potwash machine and was pooling on the deck. Corrections started immediately.

  • Item 35Deck 3 - Women Toilet Room

    The toilet bowl was overflowing and toilet water was all over the deck. Corrections started immediately.

  • Item 36Deck 9 - Rise Bakery

    The light intensity was less than 110 lux around the deck-mounted oven.

  • Item 36Deck 3 - Hot Line

    The light intensity was less than 110 lux around the counter-mounted oven #3.5.

  • Item 36Deck 3 - Hot Line Pasta Machine

    The light intensity was less than 220 lux at the food preparation surface and less than 110 lux around the machine.

  • Item 36Deck 3 - Coffee Station

    The light intensity was less than 110 lux around the water dispensing machine and the drip coffee machines.

  • Item 36Deck 2 - Aft Coffee Station

    The light intensity was less than 110 lux around the espresso machine, the juice machine, and the toasters.

  • Item 39Deck 2 - Aft Coffee Station

    One fly was in the area.

Buffets5 findings

  • Item 19Deck A - P.O. Mess

    During lunch service, the tomato sauce had no serving utensil. This was corrected.

  • Item 28Deck A - Cutlery Stations

    The cutlery was unprotected by the integrated shield. The shields were in the up position causing them to be ineffective. This was corrected.

  • Item 36Deck A - Dessert Stations

    The light intensity was less than 220 lux during service.

  • Item 36Deck A - Crew Mess Beverage Station

    The light intensity was less than 110 lux around the right-most espresso machine.

  • Item 36Deck A - Crew Mess Toaster Station

    The light intensity was less than 220 lux at the food preparation front side of the toaster and less than 110 lux around it.

Bars3 findings

  • Item 21Deck 3 - Grand Dutch Cafe

    Most of the decorative laminate of the undercounter doors was damaged and difficult to clean.

  • Item 26Deck 3 - Grand Dutch Cafe

    Next to the food display, at least three previously-cleaned plates were soiled. Corrections started immediately.

  • Item 36Deck A - P.O. Mess

    The light intensity was less than 110 lux at the handwashing station.

Dining rooms2 findings

  • Item 16Deck 2

    During breakfast service, the creamer on the tables that was on time control was not included on the galley coffee station time control plan.

  • Item 36Deck 2 - Aft/Port Waiter Station

    The light intensity could not be raised to a minimum of 220 lux for cleaning operations.

Other areas1 finding

  • Item 36Deck 10 - Deli and Pizzeria Waiter Station

    The light intensity could not be raised to a minimum of 220 lux for cleaning operations.

Pantries2 findings

  • Item 20Deck 3 - BB King

    The ice machine was out of order.

  • Item 26Decks 6 and 7

    The ice machines on deck 6 in front of room 065 and deck 7 in front of room 042 had gray debris inside the recirculation bath.

Food preparation rooms2 findings

  • Item 33Deck B - Freezer 19

    Frozen condensate was inside the light fixtures.

  • Item 39Deck B

    A small fly was in the area.

Food safety, general1 finding

  • Item 13Hollandaise Sauce

    The Hollandaise sauce is a frozen pre-made mix that is heated and served. This sauce is used in the Lido, main galley, and Pinnacle Grill. The ingredients of this mix include milk, eggs, and fish. Staff explained to the inspector that the mix was pasteurized, which is not per the product's label, and also did not know that it included fish, a known allergen.

Housekeeping1 finding

  • Item 12Deck 6 - Pantry

    A crew member washed hands with only water before opening an ice machine. The crew member was reminded of the importance of washing hands properly with water and soap before touching a food contact surface.

Pools, hot tubs and water play areas1 finding

  • Item 10Deck 5 - Crew Whirlpool

    The available shower was inside a toilet room behind a closed door making it inaccessible to the whirlpool users. Signs were put in place to direct the crew members to the showers. The staff stated that by the end of November 2024 a contractor will evaluate the area on a sister ship so they can put together a timeline for corrections. Please provide VSP with a timeline for when the remediation will be completed.

To see this report on the CDC site: open the CDC inspection search, choose Rotterdam in the list of cruise ships, select “All Dates” and press Search, then open “Report” next to the inspection date. (The CDC tool does not allow direct links to a single report.)

Gastrointestinal illness outbreaks

The CDC posts an outbreak when 3% or more of passengers or crew report gastrointestinal symptoms to the ship’s medical staff on a voyage, and may also post other outbreaks of public health significance (CDC outbreak list). Outbreaks posted for Rotterdam since 2023:

An outbreak is reported separately from the inspection score. See all cruise ship outbreaks.

Other Holland America Line ships

All Holland America Line CDC scores · All ships · How CDC inspections work