Latest score, full inspection history and the violations CDC inspectors found on Volendam.
Source: CDC public records
Data checked on October 31, 2026
Pass mark: 86 out of 100
Independent site, not the CDC
Holland America LineInspected July 12, 2025
95out of 100
Latest CDC sanitation score
Passed
Volendam scored 95 out of 100 in its latest CDC Vessel Sanitation Program inspection, on July 12, 2025. It passed: ships pass with 86 or more.
−4 vs previous inspection (99, Sep 27, 2024)
96.8average of the last 5 inspections
87lowest score (November 2004)
40inspections since 2000
0failed inspections
No CDC inspection in over a year. Volendam is on the CDC Green Sheet, but its latest published inspection is from July 12, 2025. The CDC says that a ship sailing outside the United States for an extended period “may not be inspected twice a year” and is inspected again when it returns (CDC FAQ).
Inspection history of Volendam
Every CDC inspection score on record for Volendam: 40 inspections from January 5, 2000 to July 12, 2025, 2 perfect scores of 100 and no failed inspections.
The full findings of the last 3 inspections, as written in the CDC reports. Each finding refers to an item of the CDC’s Vessel Sanitation Program standards; points are deducted by item, for a single significant violation or for a pattern of similar ones (CDC FAQ).
July 12, 2025
95Passed
42 findings · 5 points deducted
Points deducted (100 − 5 = 95):
−2 ptsItem 28: Equipment / utensil / linen / single / service storage, handling, dispensed; Clean frequency
All 42 findings the inspectors wrote down, grouped by area of the ship. Findings with a red edge belong to an item that lost points; the others were noted without a deduction.
Bars13 findings
Item 20Deck 4 - Pinnacle
The reach-in time control unit used for food storage had slotted fasteners in the food splash areas.
Item 21Deck 8 - Seaview
The back bar active bottle storage cabinets were missing door opening knobs creating holes in the doors. These areas were difficult to keep clean.
Item 21Deck 4 - Pinnacle
The reach-in time control unit was soiled and in disrepair with holes, and grooved side walls making the unit difficult to keep clean.
Item 21Deck 8 - Lido
The bottle storage cabinet doors had holes, and rough grooves where door hinges were removed making this area difficult to keep clean.
Item 27Deck 4 - Pinnacle
The reach in time control unit was heavily soiled with dust and an oily material on the non-food surface.
Item 33Deck 8 - Lido
The back bar lower bottle storage shelving did not have coving at the shelf to bulkhead juncture making this area difficult to clean.
Item 33Deck 8 - Lido
The hand washing sink drain was blocked causing water to overflow and pool on the deck inside the technical compartment.
Item 33Deck 8 - Seaview
The back bar lower bottle storage shelf to bulkhead juncture had no coving making the area difficult to keep clean.
Item 33Deck 7 - Ocean
The back bar lower bottle storage shelves did not have coving making this area difficult to clean.
Item 34Deck 8 - Lido
The hand washing sink drain was blocked causing water to overflow onto the deck inside the technical compartment.
Item 36Deck 8 - Lido
The light intensity could not reach 110 lux for cleaning purposes in the right active bottle storage cabinet.
Item 36Deck 8 - Seaview
The back bar active bottle storage shelf could not reach 110 lux. for cleaning purposes.
Item 39Deck 8 - Seaview
Two flies were in this area.
Buffets5 findings
Item 08Deck 8 - Wild Harvest
Three backflow prevention devices were in disrepair with blocked atmospheric vents in the under counter space below the hand washing station.
Item 27Deck 8 - Wild Harvest
The central undercounter technical compartment was heavily soiled with black debris in multiple areas.
Item 33Deck 8 - Italian Station
The coving at the bulkhead to countertop juncture on the back food preparation counter was cracked making the area difficult to keep clean.
Item 33Deck 8 - Italian Station
The deckhead behind the back counter had old tape and glue residue on the surface making the area difficult to keep clean.
Item 33Deck 8 - Wild Harvest
The deck adjacent to the handwashing sink was in disrepair with cracked tiles making the area difficult to clean.
Galleys (kitchens)15 findings
Item 08Deck 4 - Warewashing
The backflow prevention device for the pressurized hose-end sprayer was in disrepair with blocked atmospheric vents.
Item 13Deck 4 - Hot Line
Temperatures were not taken by staff for trays of lasagna and fish fillets to ensure proper temperatures were reached prior to moving the food to the service line.
Item 19Deck A - Provisions Freezer #16
An excess amount of frozen condensate was accumulating on storage racks where food was being stored.
Item 20Deck 4 - Prep Area
One previously cleaned and sanitized cutting board was heavily scored and soiled with food debris.
Item 21Deck 4 - Warewashing
Three clean and sanitized plate storage carts were heavily soiled and scored in multiple areas.
Item 22Deck 8 - Warewashing Area
The prewash compartment curtains were in disrepair and coiled in the flight-type warewashing machine.
Item 22Deck 8 - Warewashing Area
The far-right manifold spray arm nozzle of the flight-type warewashing machine did not have a fan-like spray pattern
Item 22Deck 4 - Warewashing
The wash tank manifold water temperature varied from 177°F - 200°F on the flight-type machine's digital display thermometer during active service. It was determined by the technician that the digital display was not operating properly. The wash tank and final rinse plate surface temperatures were in range.
Item 24Deck 4 - Warewashing
The final rinse manifold water temperature exceeded 200F during active service.
Item 26Deck 4 - Hot Line
Condensate formed on the food splash area of the underside of the hot line elevated serving shelf.
Item 26Deck 4 - Prep Area
One previously cleaned and sanitized cutting board was heavily stained with food debris.
Item 27Deck 4 - Warewashing
Three clean and sanitized plate storage carts were heavily soiled and scored in multiple areas.
Item 27Deck A - Provisions Freezer #16
An excess amount of frozen condensate was accumulating on storage racks where food was being stored.
Item 37Deck 4 - Hot Line
Condensate formed on the food splash area of the underside of the hot line elevated serving shelf.
Item 39Deck A - Hot Line
Two flies were in this area.
Drinking water2 findings
Item 08Non-testable Devices
The list of nontestable backflow prevention devices indicated 13 devices on deck 5 were last visually inspected on 8 July 2024 or 12 July 2024.
Item 08Non-testable Devices
The list of nontestable backflow prevention devices indicated 13 devices on deck 5 were last visually inspected on 8 July 2024 or 12 July 2024.
Pantries2 findings
Item 08Deck 8 - Lido Restaurant
The backflow prevention device for the juice machine potable water supply line was in disrepair with blocked atmospheric devices.
Item 19Deck 8 - Lido Restaurant
A pan of bread cubes and a pan of fried dry noodles were stored on an undercounter shelf with nonfood items.
General comments1 finding
Item 28Passenger/Buffet Lines
Multiple passenger and crew buffet lines had unprotected utensil storage at each buffet serving station.
Children’s areas2 findings
Item 423-7 Year Olds Restroom
The water temperature at the handwashing station measured 118.9°F.
Item 423-7 Year Olds Restroom
The water temperature at the handwashing station measured 118.9°F.
Medical center2 findings
Item 11Crew Isolation
A food employee was not medically isolated for the required 48 hours after experiencing acute gastroenteritis (AGE) symptoms. The employee had an onset of AGE symptoms on 30 June 2025 at 1110 and reported to medical at 1115. The last AGE symptom was 3 July at 0500. She was released from isolation on 4 July at 1000. The employee worked on 4 July from 1230 - 1737 when she was informed to return to isolation. She was released from isolation on 5 July at 0755.
Item 11Crew Isolation
On 26 June 2025, a food worker had an AGE symptom onset began at 1000, but did not report to medical until 1610. He remained in his cabin during the day prior to reporting.
September 27, 2024
99Passed
20 findings · 1 point deducted
Points deducted (100 − 1 = 99):
−1 ptItem 21: Nonfood-contact surfaces designed, constructed, maintained, installed, located
Show all 20 findings
All 20 findings the inspectors wrote down, grouped by area of the ship. Findings with a red edge belong to an item that lost points; the others were noted without a deduction.
Dining rooms3 findings
Item 20Deck 4
The left juice machine had been out of service since 10 September 2024.
Item 21Deck 4 and 5
The top laminate strip was missing on 18 of the 36 waiter station's undercounter cabinet doors below the silverware drawer. Compressed wood and glue residue were along the top of the cabinet doors which was difficult to clean.
Item 28Deck 4
Two previously cleaned and sanitized metal milk cups in waiter stations #118 and #143 drawers were stored inverted and wet.
Galleys (kitchens)7 findings
Item 20Deck 4
The right soup kettle was out of service since 7 April 2024. This is expected to be replaced in the October / November 2024 dry dock.
Item 20Deck 4 - Pinnacle Grill
The deep fat fryer was out of service since 27 September 2024 due to no power.
Item 36Deck 4 - Pinnacle Grill
The light intensity measured less than 220 lux at the handwashing station.
Item 36Deck 4 - Garde Manger
The light intensity measured less than 220 lux at the in-use deli slicer. The light above was not working.
Item 36Deck 4 - Dishwash Area
The light intensity measured less than 220 lux at the handwashing station at the clean end of the inboard conveyor dishwash machine.
Item 36Deck 8 - Lido Market
The light intensity measured less than 220 lux at the soiled and clean landings of the inboard conveyor dishwash machine.
Item 37Deck 8 - Dive In
The area was extremely hot when all cooking equipment was in operation. Staff explained the air conditioning unit will be replaced in the October / November 2024 dry dock.
Food preparation rooms4 findings
Item 20Deck B
One slotted fastener was on the food contact surface inside the potato peeler.
Item 20Deck B
The potato peeler had been out of order since 25 September 2024 due to an inoperable motor.
Item 33Deck B - Fish Thawing Room #7
Three light covers had frozen condensate inside.
Item 33Preparation Room
The light cover in front of the cleaning locker was cracked on the inside and outside which made the cover difficult to clean.
Bars3 findings
Item 26Deck 5 - Ocean Bar
The ice machine's water inlets were soiled with black debris above the evaporator panels.
Item 33Deck 8 - Lido Bar
The waiter pick-up station was missing coving at the cabinet/deck juncture.
Item 39Deck 5 - Explorations Cafe
One fly was in the area when it was in operation.
Pantries2 findings
Item 273 - SP16
Condensate dripped from the ice machine's chilled water lines onto the empty clean storage shelf.
Item 30Deck 8 - Lido Bar
The top of the handwashing sink's faucet handle was soiled with black residue and in disrepair with green and white scale underneath.
Children’s areas1 finding
Item 42Deck 9 - Club HAL
The paint bucket themed stools were in disrepair with fabric ripped and broken edges which were not easily cleanable.
All 30 findings the inspectors wrote down, grouped by area of the ship. Findings with a red edge belong to an item that lost points; the others were noted without a deduction.
Galleys (kitchens)10 findings
Item 16Deck 4 Fish Prep Cold Storage Room #23
A plastic bin of salmon trimmings prepared on 07 May 2023 measured between 51°F and 53°F with a tip-sensitive thermometer. Staff immediately discarded the salmon trimmings. Additionally, a plastic bin of squid measured between 42°F and 43°F with a tip-sensitive thermometer. Staff immediately moved the squid to a blast chiller. After discussion outside the cold storage room, the inspector and staff returned to the cold storage room, shut the door, and measured the ambient temperature. The cooling fan was running during this time. The inspector's tip-sensitive thermometer measured the ambient temperature at 45.4°F in the middle of the cold storage room and the thermometer by the door measured 48°F.
Item 20Deck 4 Fish Prep Cold Storage Room #23
The inspector's tip-sensitive thermometer measured the ambient temperature at 45.4°F in the middle of the cold storage room with the cooling fan running and the thermometer by the door measured 48°F. A plastic bin of salmon trimmings measured between 51°F and 53°F and a plastic bin of squid measured between 42°F and 43°F, both with a tip-sensitive thermometer. Both food items were prepared the day before on 07 May 2023.
Item 21Deck 4 Bakery/Pastry
The sealant on the front left side of the top stove was missing which created a seam and difficult to clean surface.
Item 21Deck 4 Warewash
Two large, black, serving trays were cracked with missing edge pieces, which created a difficult to clean surface. Staff immediately inspected all trays and discarded approximately ten trays.
Item 22Deck 4 Warewash
One of the two main flight-type warewash machines had a cracked final rinse booster and has been out of service since 10 March 2023.
Item 22Deck B Rack-Type Warewash
Twelve soiled plates were loaded onto a rack, which did not expose all surfaces to an unobstructed spray. The plates overlapped and touched other plates. The inspector discussed proper sanitization and the crew member immediately removed half of the plates from the rack.
Item 27Deck 4 Warewash
Two stainless-steel, rectangular plate covers that were previously cleaned and sanitized and stored in the clean area were soiled on the non-food contact surface with a sticky residue. Staff immediately removed the plate covers for rewashing.
Item 33Deck 4 Bakery/Pastry
The sealant on the bulkhead/equipment counter coving strip was in disrepair.
Item 33Deck 4
The bulkhead/equipment coving strip behind the hot galley's flat top grill was not fully sealed to the equipment which created a gap and a difficult to clean surface.
Item 38Deck 8 Dive-In
A ladder was stored in a corner next to the cleaning locker. Staff immediately removed the ladder from the galley.
Pantries8 findings
Item 08Deck 9 Crow's Nest
The ice machine's chilled water line, which was wrapped in foam, was not labeled.
Item 08Deck 8 Seaview Bar
The ice machine's chilled water line, which was wrapped in foam, was not labeled.
Item 08Deck 8 Seaview Bar Ice Machine
The ice machine's backflow prevention device was continuously leaking, and water was pooling on the deck.
Item 214 Pinnacle
The stainless-steel, hollow legs from a previously removed coffee grinder remained mounted on the counter and created a difficult to clean surface.
Item 274 Pinnacle
The stainless-steel, hollow legs from a previously removed coffee grinder remained mounted on the counter and were soiled. The area was not in operation.
Item 334 Pinnacle
Water puddles from an unknown source were on the deck between the ice machine and the coffee counter. The area was not in operation.
Item 334 Pinnacle
The bulkhead/deck coving strip and deck below the utility sink was soiled with an orange residue. The area was not in operation.
Item 33Deck 8 Seaview Bar Ice Machine
Water was pooling on the deck below the ice machine's continuously leaking backflow prevention device.
Buffets6 findings
Item 19Deck 8 Lido Market Distant Land Port Side
A container, which staff stated contained a mix of water and oil, was not labeled.
Item 19Deck 8 Lido Market Distant Land Port Side
Tong handles were laying on top of bolognese rolls on a tray out for passenger consumption.
Item 19Deck 8 Lido Market Homestead Port Side
Tong handles were laying on top of pears and apples in bowls ready for passenger consumption.
Item 27Deck 8 Lido Market Distant Land Port Side
The coffee machine's potable water line juncture at the handwashing sink counter was soiled.
Item 33Deck 8 Lido Market Homestead Port Side
The juncture between two deckhead panels above the hot breakfast items and bread had a gap and was soiled with a brown residue.
Item 33Deck 8 Lido Market Homestead Starboard
The fire damper above the flat top grill and oven was heavily soiled with more than a day's accumulation of a greasy residue.
Food storage (provisions)1 finding
Item 33Deck B Dry Stores Forward Port Side
The deckhead was missing a plug, which created a hole and difficult to clean surface above the cans of pizza sauce.
Bars4 findings
Item 21Deck 5 Ocean
The bottom edge of the service bar countertop was chipped, and the sealant was peeling, which created a difficult to clean surface.
Item 27Deck 5 Explorations Cafe
Condensate collected on the walls and pipes in the technical compartment under the coffee machine sink.
Item 36Deck 5 Mix
The light intensity did not reach 110 lux. The lights for the bar area were not operational during the time of the inspection. The bar was not in operation.
Item 36Deck B Officer
The light intensity on the countertop underneath the service counter measured 70 lux.
On 22 January 2023, a food employee had AGE symptom onset at 0700 but did not report to medical until 1909. The timecard for the employee showed that they worked while symptomatic. Medical classified the employee as a late reporter and disciplinary actions were taken. A food assessment was completed. On 24 January 2023, a non-food employee had AGE symptom onset at 1400 but did not report to medical until 1312 on 25 January. The Food & Beverage Questionnaire showed that the employee went to lunch at 1330 and had a snack at 2230 on 24 January. Medical classified the employee as a late reporter and disciplinary actions were taken. On 24 March 2023, a non-food employee had AGE symptom onset at 0800 but did not report to medical until 1013. The timecard showed that the employee worked on 24 and 25 March. Medical classified the employee as a late reporter and disciplinary actions were taken.
To see this report on the CDC site: open the CDC inspection search, choose Volendam in the list of cruise ships, select “All Dates” and press Search, then open “Report” next to the inspection date. (The CDC tool does not allow direct links to a single report.)
Gastrointestinal illness outbreaks
The CDC posts an outbreak when 3% or more of passengers or crew report gastrointestinal symptoms to the ship’s medical staff on a voyage, and may also post other outbreaks of public health significance (CDC outbreak list). Outbreaks posted for Volendam since 2023:
