July 17, 2026
90Passed38 findings · 10 points deducted
Points deducted (100 − 10 = 90):
- −3 ptsItem 13: Management, knowledge, monitoring
- −2 ptsItem 10: RWF maintenance, safety equipment
- −2 ptsItem 22: Dishwashing / equipment washing facilities designed, constructed, maintained, installed, located, operated, TMDs, test kits
- −2 ptsItem 44: Person in charge; Knowledge
- −1 ptItem 33: Decks / bulkheads / deckheads construction, repair, clean
All 38 findings the inspectors wrote down, grouped by area of the ship. Findings with a red edge belong to an item that lost points; the others were noted without a deduction.
Galleys (kitchens)17 findings
- Item 21Deck 2 - Bakery
Water steadily leaked from the soup kettle's technical compartment and pooled on the deck below. Crew identified the potable water supply line was leaking. Crew initiated corrective action.
- Item 22Deck 2 - Potwashing Area
The mechanical potwash machine was identified as out of order since 27 March 2026. Crew utilized a three-compartment sink.
- Item 22Deck 2 - Pinnacle Grill Warewashing Area
Excessive steam exited the soiled end of the rack-type warewashing machine.
- Item 22Deck 2 - Pinnacle Grill Warewashing Area
The final rinse gauge for the rack-type warewashing machine was not operational and filled with water while the machine was running. The gauge identified a final rinse temperature of 225°F, while the plate surface temperature using a calibrated thermometer measured 167°F. While the plate surface temperature was within the acceptable range, the non-functional gauge prevented proper verification and monitoring. Crew stated the warewashing machine's original manufacturer was no longer operating, and they had difficulty finding a replacement gauge. Crew removed this warewashing machine from service.
- Item 22Deck 2 - Aft Warewashing Area
The rack-type warewashing machine was identified as out-of-service since February 2026. Crew identified this machine is scheduled for replacement upon arrival in Rotterdam, NL.
- Item 22Deck A - Scullery
The external digital gauge on the glasswashing machine was not maintained in calibration to accurately reflect the water temperature during the final rinse cycle. The gauge displayed a final rinse temperature of 210°F through three cycles of the machine, while the inspector measured a plate surface of 160°F with a calibrated thermometer.
- Item 22Deck A - Scullery
Steam exited the soiled end of the rack-type warewashing machine and condensed on the deckhead above. Though the ventilation unit above was extracting, it was insufficient to manage the amount of steam exiting the soiled end. Liquid dripped from the deckhead onto the deck and inspector standing below.
- Item 22Deck 9 - Lido Market Asian Station Pantry
The undercounter warewashing machine was identified as out-of-order since 2 April 2026.
- Item 22Deck 9 - Lido Market Scullery
The curtain installed at the soiled end was not long enough to cover the entire opening, and excessive steam exited the soiled end of the conveyor-type warewashing machine.
- Item 33Deck 9 - Lido Market Scullery
Steam exited the soiled end of the conveyor-type warewashing machine and condensed on the deckhead above. Despite the deckhead ventilation unit functioning, it was insufficient to manage the amount of steam exiting the soiled end. Additionally, the curtain installed at the soiled end was not long enough to cover the entire opening. Liquid dripped from the deckhead and pooled on the deck below.
- Item 33Deck A - Scullery
Steam exited the soiled end of the rack-type warewashing machine and condensed on the deckhead above. Though the ventilation unit above was extracting, it was insufficient to manage the amount of steam exiting the soiled end. Liquid dripped from the deckhead onto the deck and inspector standing below.
- Item 33Deck 2 - Pinnacle Grill Warewashing Area
Steam exited the soiled end of the rack-type warewashing machine and condensed on the deckhead above. Despite the deckhead ventilation unit functioning, it was insufficient to manage the amount of steam exiting the soiled end. Liquid dripped from the deckhead onto the deck below.
- Item 34Deck 2 - Bakery
Water steadily leaked from the soup kettle's technical compartment and pooled on the deck below. Crew identified the potable water supply line was leaking. Crew initiated corrective action.
- Item 37Deck A - Scullery
Steam exited the soiled end of the rack-type warewashing machine and condensed on the deckhead above. Though the ventilation unit above was extracting, it was insufficient to manage the amount of steam exiting the soiled end. Liquid dripped from the deckhead onto the deck and inspector standing below.
- Item 37Deck 2 - Pinnacle Grill Warewashing Area
Steam exited the soiled end of the rack-type warewashing machine and condensed on the deckhead above. Despite the deckhead ventilation unit functioning, it was insufficient to manage the amount of steam exiting the soiled end. Liquid dripped from the deckhead onto the deck below.
- Item 37Deck 9 - Lido Market Scullery
Steam exited the soiled end of the conveyor-type warewashing machine and condensed on the deckhead above. Despite the deckhead ventilation unit functioning, it was insufficient to manage the amount of steam exiting the soiled end. Additionally, the curtain installed at the soiled end was not long enough to cover the entire opening. Liquid dripped from the deckhead to the deck below.
- Item 40Deck 3 - Appetizer Preparation
The exit door from the galley to the open deck was ajar when the inspector entered the area. The seal surrounding the door was damaged, causing the door to not fully close. Visible light entered through the opening between the ajar door and the frame.
Housekeeping3 findings
- Item 10Jetted Tubs
For six weeks prior to the inspection, the following jetted tubs were listed as not working: 8086, 8042, 8085, 8050, 8038, 8054, 6062, 6072, 6106, and 5191. For each daily entry in the disinfection records, these tubs were listed as having a chlorine residual of 100ppm and a contact time of 6 minutes. A housekeeping deck manager stated tubs that have non-working jets are wiped down with a disinfectant wipe instead. Additionally, many of these tubs were listed on the service logs as having been 'closed'. It was unclear which tubs actually had working jets and how each of the non-working tubs was being cleaned and disinfected, as the described methods were ineffective without functioning jets.
- Item 44Jetted Tubs
For six weeks prior to the inspection, the following jetted tubs were listed as not working: 8086, 8042, 8085, 8050, 8038, 8054, 6062, 6072, 6106, and 5191. For each daily entry in the disinfection records, these tubs were listed as having a chlorine residual of 100ppm and a contact time of 6 minutes. A housekeeping deck manager stated tubs that have non-working jets are wiped down with a disinfectant wipe instead. Additionally, many of these tubs were listed on the service logs as having been 'closed'. It was unclear which tubs actually had working jets and how each of the non-working tubs was being cleaned and disinfected.
- Item 44Jetted Tubs
Staff were unsure if the indoor jetted tubs in cabins 7051 and 7052 were heated or non-heated. Housekeeping staff said there were heated jetted tubs and had records stating the tubs were drained and disinfected every day between the hours of 0800 and 1200 and the tubs were included on the quarterly Legionella testing. Technical staff stated the tubs do not have heating elements and should not be considered heated jetted tubs. There was also discrepancy within the two separate sets of records. For instance, one set of cleaning and disinfection records showed 7051 and 7052 'inside' tubs being cleaned and disinfected every day. However, the other set of cleaning and disinfection records showed 7051 and 7052 tubs being cleaned and disinfected every seven days. Staff stated this set of records is for the outdoor tubs. Additionally, there was a service record assigned on 17 June 2026 for '7052 - Stateroom' for 'jacuzzi jets not working'; however, there are records showing the jetted tubs for this stateroom being disinfected every day since 17 June. It is unclear how these tubs were cleaned and disinfected if the jets were not working.
Other areas4 findings
- Item 13Deck 1 - Passenger Gangway Lobby
While the inspectors were going through security, a crew member pushed a mobile trolley containing two unprotected containers of cut, raw chicken legs and one unprotected container of raw beef cubes through a line of disembarking passengers and into the I-95 corridor where the deckhead was unfinished. This corridor contained numerous difficult-to-clean openings to the space above, with dust and debris collecting on exposed wiring. Additionally, a crew member had overloaded these three containers of raw meat causing the lids to remain ajar, exposing the raw meat to the ambient environment.
- Item 19Deck 1 - Passenger Gangway Lobby
While the inspectors were going through security, a crew member pushed a mobile trolley containing two unprotected containers of cut, raw chicken legs and one unprotected container of raw beef cubes through a line of disembarking passengers and into the I-95 corridor, where the deckhead was unfinished.
- Item 28Deck 7 - Store Room #L7.04.01
An unprotected espresso machine and an opened box of wine glasses were stored in this unfinished locker.
- Item 33Deck 1 - Passenger Gangway Lobby
While the inspectors were going through security, a crew member pushed a mobile trolley containing two unprotected containers of cut, raw chicken legs and one unprotected container of raw beef cubes through a line of disembarking passengers and into the I-95 corridor where the deckhead was unfinished. This corridor contained numerous difficult-to-clean openings to the space above, with dust and debris collecting on exposed wiring.
Food safety, general3 findings
- Item 13Condition of Warewashing Machines
Warewashing machines located in the following areas were aging and unable operate within the designed parameters: Deck 9 Lido Market Galley; Deck 3 Main Galley; Deck 2 Main Galley; Deck 2 Pinnacle Grill Galley; and Deck A Crew Galley. Crew identified these machines were old, and the original manufacturer is no longer in business to provide service or replacement parts. The following warewashing machines were identified as out-of-service: Deck 9 - Lido Market Asian Station Pantry: undercounter warewashing machine since 2 April 2026; Deck 2 - Main Galley Aft warewashing area: rack-type warewashing machine since February 2026 (to be replaced in Rotterdam, NL); Deck 2 - Main Galley potwashing area: mechanical potwash machine since 27 March 2026. Additionally, the following machines were operated without a working or calibrated final rinse gauge: Deck 2 - Pinnacle Grill Galley: Rack-type warewashing machine and Deck A - Crew Galley: glass washing machine. The following machines spewed steam from the soiled end of the machines, which condensed on the bulkhead above: Deck 9 - Lido Market Galley Scullery: conveyor-type warewashing machine ; Deck 2 - Pinnacle Grill Galley: rack-type warewashing machine ; and Deck A - Crew Galley: rack-type warewashing machine. These warewashing machines are aging and require significant crew intervention to ensure the appropriate warewashing parameters are met. Corporate is highly encouraged to investigate these machines and provide crew with equipment that can be serviced and replaced.
- Item 33Condition of Decks, Bulkheads, and Deckheads
Decks, deckheads, and bulkheads were maintained in disrepair in the following food service areas: 1) Deck 9 Lido Market Buffet Portside Hot Line, Forward: The bulkhead corner on the edge of the hot line was damaged, creating a difficult-to-clean surface. 2) Deck 9 Lido Market Buffet Portside Waiter Station: The bulkhead adjacent to the cabinet was damaged, creating a rough difficult-to-clean surface. 3) Deck 9 Lido Market Buffet Starboard Sweet Spot: The deckhead above the service counter was damaged and misaligned, creating an opening to the difficult-to-clean void space above. 4) Deck 9 Lido Market Galley: The bulkhead hatch across the four trash cans was unable to latch. Crew inserted a difficult-to-clean paper towel between the bulkhead and the removable hatch to keep the hatch closed. 5) Deck 9 Lido Market Buffet Portside Sweet Spot: The recessed-deckhead light fixture was hanging from the deckhead, exposing the difficult-to-clean void space above. 6) Deck 3 Main Galley Appetizer Preparation: The exit door from the galley to the open deck was ajar when the inspector entered the area. The seal surrounding the door was damaged, causing the door to not fully close. 7) Deck 2 Pinnacle Grill Galley Warewashing Areas: The metal bolts affixing the speaker to the deckhead covered in brown and orange corrosion. 8) Deck 2 Pinnacle Grill Galley: The laminate deckhead underneath the salamander machine was peeling and in disrepair, with debris accumulating in areas of recess. 9) Deck 2 Main Galley Bakery: The deck in front of reach-in refrigeration unit # 2.25C was pitted, creating a difficult-to-clean surface.
- Item 39Integrated Pest Management
Pests were present in the following food service areas: 1) Deck 9 Lido Market Buffet Starboard Waiter Station: One fruit fly flew around the mobile trolley. 2) Deck 9 Lido Market Buffet Starboard Sweet Spot: One fruit fly flew in front of time control unit # 7. 3) Deck 2 Main Galley Appetizer Pantry: One fruit fly was on the bulkhead next to reach-in refrigeration unit # 2.12A. 4) Deck 2 Main Galley Aft Beverage Station: One fruit fly flew around the counter-mounted juice machines. 5) Deck A Vegetable Preparation: One fruit fly flew around the utility sink.
Buffets7 findings
- Item 13Deck 9 - Lido Market Asian Station Pantry
One unidentified plastic container of time/temperature control for safety (TCS) was stored inside time control unit # 4.33B with a yellow, 4-hour discard label and an affixed note stating 'cooling process.' Crew initiated corrective action.
- Item 16Deck 9 - Lido Market Asian Station Pantry
One unidentified plastic container of time/temperature control for safety foods (TCS) was stored inside time control unit #4.33B with a yellow, 4-hour discard label and an affixed note stating, 'cooling process.' Crew initiated corrective action.
- Item 16Deck 9 - Lido Market Starboard Omelet Station
Undercounter refrigeration unit #9.03C, located inside the show galley, was unable to maintain time/temperature control for safety (TCS) foods stored inside at internal temperatures below 41°F. Using a calibrated thermometer, the inspector measured the internal temperatures of two, sealed five-pound containers of nonfat yogurt and three sealed 32-ounce containers of Greek yogurt at 47°F. The internal thermometer inside this unit measured an ambient temperature of 46°F. Crew initiated corrective action.
- Item 19Deck 9 - Lido Market Portside Hot Line, Forward
The hand-contact portion of the crew serving utensil for the cinnamon rolls was in direct contact with the food. Crew initiated corrective action.
- Item 20Deck 9 - Lido Market Starboard Omelet Station
Undercounter refrigeration unit #9.03C inside the show galley was unable to maintain time/temperature control for safety (TCS) foods stored inside at internal temperatures below 41°F. The internal thermometer inside this unit measured an ambient temperature of 46°F. Crew initiated corrective action.
- Item 31Deck 9 - Lido Market Starboard Waiter Station Section # 1
The working spray bottle full of a clear liquid was not identified with the common name of the substance. Crew initiated corrective action.
- Item 36Deck A - Petty Officer Mess
The light intensity above boxes of tea bags out for self service at the portside service counter measured less than 220 lux.
Dining rooms1 finding
- Item 26Deck 2 - Waiter Station # 15
Four recently cleaned and sanitized plates were stored on the clean side of the waiter station with food debris attached to the food-contact surfaces. Crew initiated corrective action.
Medical center1 finding
- Item 02Acute Gastroenteritis (AGE) Logs
For voyage ZU260314 (dates 14 March - 23 March 2026) one AGE case was missing a temperature on the printable AGE log; however, there was no comment explaining why the field was missing.
Pantries1 finding
- Item 21Deck 5 - Housekeeping P5.04.02
Six plastic woven bread baskets stored on the soiled side of the counter were in disrepair, which made them difficult to clean. Crew stated a napkin filled with bread is placed inside the baskets. It was unclear how the baskets are cleaned and disinfected.
Drinking water1 finding
- Item 08Records
The reduced pressure zone backflow preventer in the deck evaporator room for the starboard water production to technical line was last tested on 12 July 2025. Crew stated it was scheduled to be inspected during the next week